Responsible Gaming
Gaming Should Be Entertainment, Not Income
At EHC Family, we believe that online gaming should be an enjoyable form of entertainment only. Gambling should never be viewed as a way to earn money, pay bills, or solve financial problems. Always gamble within your means and only with money you can afford to lose.
Remember: the house always has a mathematical advantage. If you find yourself gambling to recover losses or chasing winnings, it's time to seek help.
Age Verification
In Canada, you must be at least 18 years of age (or the legal gambling age in your province) to participate in online gaming. We strictly enforce age verification and do not permit minors to access our platform.
If you are under the legal gambling age, please do not attempt to register. Parents and guardians: use parental controls to protect minors from accessing gambling websites.
Warning Signs of Problem Gambling
Do you recognize any of these warning signs in yourself or someone you know?
- Chasing losses: Gambling more to recover money you've lost
- Hiding gambling activity: Being secretive about how much you gamble or spend
- Increasing stakes: Needing to bet larger amounts to get the same excitement
- Loss of control: Unable to stop or reduce gambling despite wanting to
- Neglecting responsibilities: Missing work, school, family obligations, or social activities
- Financial strain: Borrowing money, using credit, or going into debt to gamble
- Mood changes: Becoming irritable, anxious, or depressed when unable to gamble
- Lying about gambling: Deceiving family and friends about your gambling habits
- Relationship problems: Conflict with loved ones due to gambling behavior
- Failed attempts to quit: Repeatedly trying and failing to reduce or stop gambling
If you recognize these signs, seek help immediately. Problem gambling is a serious condition, but recovery is possible with support.
Self-Help Tools & Responsible Gaming Features
We offer several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose in a given period
- Time-Out/Reality Checks: Take breaks from gaming with automatic reminders and cooling-off periods
- Self-Exclusion: Temporarily or permanently close your account if you need to step away from gambling
- Account Restrictions: Limit bet sizes, types of games, or features available to you
Contact our Customer Support team to activate any of these responsible gaming tools on your account.
Support Organizations & Resources for Canada
If you or someone you care about is struggling with problem gambling, help is available. Please reach out to one of these trusted organizations:
Canada-Based Resources
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Responsible Gambling Council (Ontario)
Website: www.responsiblegambling.org
A leading Canadian organization providing research, education, and support for problem gambling -
Gamblers Anonymous Canada
A peer-support fellowship for people who want to stop gambling. Free, confidential, and available across Canada -
Problem Gambling Services in Your Province
Most Canadian provinces offer free counseling and support services. Contact your provincial health ministry for local resources
North American Resources
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National Council on Problem Gambling (USA)
Website: www.ncpgambling.org
Helpline: 1-800-522-4700
Confidential support and referrals for problem gambling
International Resources
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GamCare (United Kingdom)
Website: www.gamcare.org.uk
Support services for problem gamblers and their families -
GamStop (United Kingdom)
Website: www.gamstop.co.uk
National self-exclusion scheme -
Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au
Confidential counseling and support services
All services listed above are free, confidential, and staffed by trained professionals.
Need Help? Reach Out Today
If you believe you have a problem with gambling, please don't wait. Seeking help is a sign of strength, not weakness. The sooner you reach out, the sooner you can begin your journey to recovery.
Contact one of the support organizations above or call a helpline immediately if you:
- Feel unable to control your gambling
- Are experiencing financial hardship due to gambling
- Have tried to stop but can't
- Are affecting your relationships or responsibilities
Remember: help is available, and recovery is possible. You are not alone.
Our Commitment
EHC Family is committed to promoting responsible gaming and protecting the well-being of our players. We take problem gambling seriously and support all efforts to prevent and treat gambling addiction. If you have concerns about your gaming habits or need to access responsible gaming tools, please contact our Customer Support team.